Our Service Guarantee

Good news, our works have six month of warranty.

Our company warrants that the Services shall be performed with reasonable skill and care reasonably to be expected of an appropriately qualified and competent professional company experienced in performing similar services and discharging similar obligations to those which the Company is obliged to perform and discharge pursuant to this contract in relation to services of similar nature, scale, complexity and value as the Services.
In the event that the client can demonstrate that the Services have not been performed in accordance with Sub-clause 9.1 (in our quotation), then the Company shall, as the client's sole remedy, re-perform the Services in compliance with Sub-clause 9.1 (in our quotation). The Company shall not be liable to so re-perform any Services unless the client shall, within 5 days of Acceptance of the Deliverables, submit a claim to the Company for the re-performance of the Services.

The Company's liability as set out in this Clause shall be in lieu of any condition or warranty implied by law as to the quality or fitness for purpose of the Services, and the Company shall have no other liability in relation thereto, whether in contract, tort (including negligence) or otherwise.

Any fault due to INSTALLATION will be covered if it is not involved or practicing of one of the following:

Tears and wears, i.e., loose toilet seat screw, broken shower valves, broken washer, broken fan or tap water, etc.
Misuse of sanitary apparatus,
Damaged to our installation due to the building construction failure, nature damage i.e., thunder and storm, vandalism, etc., which has other source of cause than wrong or faulty installation.
Accidental issue due to misuse of installation, intentional/ unintentional blockage, building work, third party or other trade damage to the installation,
Fault due to appliance failure and manufacturing within/ out of manufacturer guarantee issues, i.e., faulty boiler, broken shower mixer valves, etc.
Continuous exposure of the floors to excessive moisture or increased humidity after the completion of our flooring services.
Overloading cable, opening our consumer unit, rearrange cable, doing alteration to any of our installations.